All orders may be returned for a refund as long as your item is in the same condition that you received it. Our items are unique art pieces, not mass-produced. We ask that you carefully handle any shipping you may wish to return. Damaged items will not be refunded. To initate a return, please contact us (https://www.gallerymitsuido.com/contacts). Additional information about returns may be found on our Returns information page (https://www.gallerymitsuido.com/terms-and-conditions/)